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About Foresight Computers &
Networking
Background
Foresight
began in April 1997. In May of 2001, Tim Beyea and Nolan Jones merged
Foresight with the startup company, Access, Inc.
This was done mainly to provide additional personnel that would allow
Foresight to grow and maintain the high standard of
service that our customers have come to expect. Since May 2001,
Foresight has seen a steady growth in customer base
and name recognition. Today, Foresight supports
over 50 different companies in the Jackson area from a wide range of fields.
The number of
companies in the area and in the world that are reliant on their computer
networks is growing rapidly. As applications evolve, the average environment for
small business is becoming more complex, as is that of larger companies. Many
companies are beginning to explore opportunities to expand the use of technology
within their business. Foresight stays current with
these growing technologies there by providing our clients with knowledgeable and
professional technical support at a fraction of the cost it would take to
support an in house IT department.
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Mission
Our mission is to maintain our reputation as the most
reliable and responsive IT support firm in the state and
build on that reputation. We strive to retain our
personnel in a market that is known for high turnover and
keep our staff current as technology changes occur. Our
team-based support structure will provide an efficient
means of IT outsourcing for our clients.
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Concept
What makes
Foresight
different from the other support companies in town?
Our support model is different from that of the
competition, and has been very well received by our
customers. We support our clients with a team-based
approach to Information Technology. Each client is
assigned a team (3-4 members) to support their network.
This team is lead by their primary support technician
and the other members serve as backup support. This
deals with several problems that are common concerns
when companies consider outsourcing their IT support.
With this model, our technicians stay current with the
infrastructure of all the clients that are supported by
that team. This avoids the problem of technicians
arriving at the customer site unfamiliar with where
things are and how they are configured.
In addition, the team approach means that if the clients
primary technician is busy or ill, a team member that
knows the network and applications used will respond,
not just whoever might be available. Another benefit
to the team based support model centers around problem
solving. Most small to mid-sized companies will benefit
from using our support teams instead of hiring a single
individual to support their infrastructure due to the
inherent benefits that come from having multiple
technicians on staff. This leads to a less
narrow-minded approach to network design and problem
solving, not to mention better overall support coverage.
We also offer a response time
guaranty. We will return pages and messages within 2
hours and be on-site if needed within 24 hours. This is
a major contrast to the behavior of some of our major
competitors who have been known to leave customers
waiting for several days with downed systems. |
Our primary business is
providing reliable contract consulting and support services to
in and around Mississippi.
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News 2/20